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You may cancel up to 2 hours before the start of your appointment. By entering your credit card information, you agree to accept a $20 cancellation fee if you cancel within 2 hours of the start of your appointment or do not show up. For group appointments of six or less, your card will be charged for any in the party who cancel within 2 hours or do not show up.
If you need to cancel or change your appointment, it's easy to do so on our iPhone app, website or by calling us at (877) 379-2279. Thank you!